Your data on these pages: what is held, why and for how long
Effective date: 16 October 2026.
This policy covers the independent information site that explains Lizaro Casino to readers in the United Kingdom. It is organised by category of data, so you can find the part that matches what you did: read a page, write to us, or accept or refuse cookies. The site is not Lizaro, and it does not ask you to register, deposit or hand over identity documents.
Who decides how your data is used
The site’s editorial team decides why and how the data described below is processed, which makes it the controller for this site. The contact route is [email protected]. Lizaro, the casino itself, is a separate organisation and processes the data of its own customers under its own terms.
Messages you send us
When you write to the contact address, we receive your e-mail address, your name if you give it, and whatever the message contains. We use it to read your message, to answer it and, where it points to an error, to correct a page. Our legal basis is a legitimate interest in running the site and answering readers.
Messages are kept for as long as the question needs an answer and for a reasonable period afterwards in case the same point returns, and then they are deleted. A correction request that leads to a change is recorded only as a change to the page, without your details.
Please keep sensitive details out of your message. We never need your Lizaro password, your card number, or copies of the documents Lizaro may ask you for, such as an identity document, proof of address or proof that you own a payment method. Those belong to Lizaro’s own checks, and sending them to us would only create a record we cannot use.
Technical data from visiting a page
Every web request sends technical data: the IP address, the browser and device type, the page requested and the time. The hosting service receives it as part of delivering the page, and it appears in server logs. We use it to keep the site running, to find faults and to protect it against abuse. The legal basis is legitimate interests.
Logs are kept for a short operational period and are not used to build a profile of any reader or to link a visit to a person.
Cookies
Essential cookies and similar storage are those the site needs to work. They do not require consent. Anything beyond that, such as measuring how pages are read, is set only after you agree, and refusing makes no difference to what you can read. The legal basis for non-essential cookies is consent, which you can withdraw at any time through the cookie settings or by clearing the cookies in your browser.
What this site does not collect
The site holds no player accounts, no payment details, no betting history and no data about what you do on Lizaro. A reader’s deposit of €20 (about £16.95), a bonus activation or a withdrawal request happens on Lizaro’s side and is invisible here. Links from this site to Lizaro lead to a different organisation with its own privacy practices, and what happens after you click is covered by that organisation’s rules.
Who else can see the data
Only the people who edit the site, and the service providers that host it and handle e-mail on our behalf, can see the categories above. They act on our instructions. We do not sell personal data and we do not share it with advertisers. Where a provider processes data outside the United Kingdom, the transfer relies on safeguards recognised under UK data protection law.
Your rights under UK data protection law
You can ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, ask us to limit how it is used, object to processing based on legitimate interests, ask for the data in a portable form and withdraw consent that you gave for cookies. Write to [email protected] and describe what you want. We aim to answer within one month. If an answer does not satisfy you, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk, telephone 0303 123 1113.
Making a request: proof of identity, cost and timing
To protect your data from being handed to someone else, we may ask you to write from the e-mail address you used before, or to confirm a detail of an earlier message. A request is free in the ordinary case. The one-month answer time runs from the day the request and any confirmation arrive, and if we cannot do what you ask, for example delete a message we are legally required to keep, we say so and explain why, and you can still go to the ICO.
If your message mentions a Lizaro account, for example a payout that is still pending or a document request, we read it only to correct a page and we cannot act on the account itself. The account question belongs with Lizaro.
Readers under 18
The site is written for adults. Lizaro only accepts customers over 18, and 18 is the minimum gambling age in Great Britain. If you are under 18, do not send us a message; if one reaches us from someone who is, we delete it.
Changes to this policy
When this policy changes, the effective date at the top changes with it, and the new text replaces the old on the same page. A change that alters what we do with data, and not only the wording, will be visible in the data categories above.
How to reach us about privacy
Send privacy requests, questions and complaints to [email protected]. Include the e-mail address you used to write to us earlier, so the right messages can be found, and say which right you want to use.